How to uninstall Prey

Before we start

We're sorry that you want to uninstall Prey. In case you have any trouble, please  drop us a line.

1

Windows

There's an Uninstall.exe file located in the Prey install folder, C:\Windows\Prey by default. Double-clicking on that will remove all traces of Prey, provided that you have administrator rights on the computer.

If the Uninstaller.exe file is not available, then it means that Prey was installed using the MSI packages. That's intended for corporate environments, and to uninstall Prey you'll need to run the MSI installer again. Just grab the latest MSI package for Prey, run, and then follow the instructions.

This still doesn't work

Something could have gone terribly wrong, and for some reason you could still be unable to uninstall Prey using the previous methods. If that's the case, please follow these steps:

  1. Hit the Windows + the R keys on the device at the same.
  2. On that little prompt type services.msc and hit Enter.
  3. Look for Cron Service and right-click on it to check its Properties.
  4. Disable it from running on startup and apply changes.
  5. Reboot the system.
  6. Manually delete the Prey folder located on C:\Windows\Prey by default.
  7. Hit Windows + R again and now run regedit.exe.
  8. Delete all entries that include prey from:
  9. HKEY_LOCAL_MACHINE
  10. SOFTWARE/Prey
  11. Wow6432Node/Prey (if you're running a 64-bits system)
  12. SOFTWARE/Prey
  13. Manually run the installer again to install Prey into your system.
  14. Run now the Uninstall.exe file to remove all traces of Prey.
2

OS X and Linux

Removing Prey from Unix-based systems is quite straightforward. You just need to open a terminal ( OS X, Linux) and run the following command:

sudo /usr/local/lib/prey/current/bin/prey config hooks pre_uninstall && sudo rm -rf /usr/local/lib/prey /var/log/prey.log /etc/prey

That will effectively delete all traces of Prey from your system. If you get a command not found message on the terminal, then it means that you're running an older version of Prey. To remove that one use this command instead.

sudo /usr/lib/prey/current/bin/prey config hooks pre_uninstall && sudo rm -rf /usr/lib/prey /var/log/prey.log /etc/prey
3

Android

Prey for Android is a bit difficult to remove because thieves shouldn't have it easy. If you're sure you don't need this protection anymore, please follow these instructions:

  1. On the device, go to Global Settings > Security > Device administrators.
  2. Disable permissions for Prey.
  3. Uninstall Prey as any other app.
4

iOS

iPhones and iPads don't support any kind of special protection for apps, so you should be able to uninstall Prey as any other.