1. Posted 10 months ago
    Shelly Konopski Shelly Konopski 1 messages, member since 10 months ago

    It says i have not added a device. but when i try to it show that i have already downloaded the app. what am i doing wrong?

  2. Posted 10 months ago
    Rodrigo Rodrigo (team) 219 messages, member since 1 years ago

    Shelly,

    Sorry for the delay replying.

    In your device, install the Prey app. Once it's installed, it will ask for your username and password. It will update itself with this information, you don't have to do anything on the panel.

    In fact, the link to register a device allows you to download the application for computers, my best guess may be that the other way round, people didn't know how to activate Prey.

    Regards,

    Rodrigo.

  3. Posted 10 months ago
    francesco mazzeo francesco mazzeo 2 messages, member since 10 months ago

    hanno rubato il cellulare di mia moglie samsung SIII sul quale non è installato il programma prey
    è possibile, avendo a disposizioni tutti i numeri seriali e codive imei , aggiungere il dispositivo per la localizzazione?????
    Se si, come?????
    grazie

  4. Posted 10 months ago
    Rodrigo Rodrigo (team) 219 messages, member since 1 years ago

    Francesco,

    Possiamo rispondere solo in inglese. Io vi contatterà via e-mail.
    We can answer only in english. I will contact you via e-mail.

    Regards,

    Rodrigo Fuentealba.

  5. Posted 10 months ago
    francesco mazzeo francesco mazzeo 2 messages, member since 10 months ago

    grazie, attendo una tua risposta

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