How to uninstall Prey

Before we start

We're sorry that you want to uninstall Prey. In case you have any trouble, please  give us a shout on Twitter or Facebook.

1

Windows

There's an Uninstall.exe file located in the Prey install folder, C:\Windows\Prey by default. Double-clicking on that will remove all traces of Prey, provided that you have administrator rights on the computer.

If the Uninstaller.exe file is not available, then it means that Prey was installed using the MSI packages. That's intended for corporate environments, and to uninstall Prey you'll need to run the MSI installer again. Just grab the latest MSI package for Prey, run, and then follow the instructions.

If it still doesn't work...

Open a command prompt as an admin, and run the following command.

wmic product where name="Prey Anti-Theft" call uninstall


This will disarm the Prey installation from your system. After it's done, you can then delete the  C:\Windows\Prey directory.

2

macOS  and Ubuntu

Removing Prey from Unix-based systems is quite straightforward. You just need to open a terminal ( OS X) and run the following command (make sure to run the command as a single line):

sudo /usr/local/lib/prey/current/bin/prey config hooks pre_uninstall

&& sudo rm -rf /usr/local/lib/prey /var/log/prey.log /etc/prey


That will effectively delete all traces of Prey from your system. If you get a command not found message on the terminal, then it means that you're running an older version of Prey. To remove that one use this command instead.

sudo /usr/lib/prey/current/bin/prey config hooks pre_uninstall && sudo rm -rf /usr/lib/prey /var/log/prey.log /etc/prey


Friendly reminder 

We only provide official Linux support for Ubuntu systems. It is only a tiny fraction of our users, and most of them run Ubuntu. Let us know if we can help you with anything else by reaching us at help@preyproject.com.

3

Android

Depending on your version of Android, Prey can be installed as a device admin app, which requires additional steps in order to uninstall it. If you can't uninstall Prey as with any other app, please follow these directions:

As with all things Android, your mileage may vary depending on the version your device is running. The instructions below are as generic as possible, but we always recommend checking your device's unique settings and options in case the options below are not available.

  1. On the device, go to Settings > Security > Device admin apps .
  2. Disable permissions for Prey.
  3. Uninstall Prey as any other app.
4

iOS

iPhones and iPads don't support any kind of special protection for apps, so you should be able to uninstall Prey as any other.

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