How to uninstall Prey

Before we start

We're sorry that you want to uninstall Prey. In case you have any trouble, please  give us a shout on Twitter or Facebook.

1

Windows

There's an Uninstall.exe file located in the Prey install folder, C:\Windows\Prey by default. Double-clicking on that will remove all traces of Prey, provided that you have administrator rights on the computer.

If the Uninstaller.exe file is not available, then it means that Prey was installed using the MSI packages. That's intended for corporate environments, and to uninstall Prey you'll need to run the MSI installer again. Just grab the latest MSI package for Prey, run, and then follow the instructions.

If it still doesn't work...

Open a command prompt as an admin, and run the following command.

  wmic product where name="Prey Anti-Theft" call uninstall

This will disarm the Prey installation from your system. After it's done, you can then delete the  C:\Windows\Prey directory.

2

macOS  and Ubuntu

Removing Prey from Unix-based systems is quite straightforward. You just need to open a terminal ( OS X) and run the following command:

sudo /usr/local/lib/prey/current/bin/prey config hooks pre_uninstall && sudo rm -rf /usr/local/lib/prey /var/log/prey.log /etc/prey

That will effectively delete all traces of Prey from your system. If you get a command not found message on the terminal, then it means that you're running an older version of Prey. To remove that one use this command instead.

sudo /usr/lib/prey/current/bin/prey config hooks pre_uninstall && sudo rm -rf /usr/lib/prey /var/log/prey.log /etc/prey

Friendly reminder 

We only provide official Linux support for Ubuntu systems. It is only a tiny fraction of our users, and most of them run Ubuntu. Let us know if we can help you with anything else by reaching us at help@preyproject.com.

3

Android

Prey for Android is a bit difficult to remove because thieves shouldn't have it easy. If you're sure you don't need this protection anymore, please follow these instructions:

  1. On the device, go to Global Settings > Security > Device administrators.
  2. Disable permissions for Prey.
  3. Uninstall Prey as any other app.
4

iOS

iPhones and iPads don't support any kind of special protection for apps, so you should be able to uninstall Prey as any other.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.