Subscriptions and Payment Methods
Before you start!
This information is exclusive for Prey for Business and Education/NGO clients. If you're looking for information regarding Prey Personal, please refer to our personal plans website. All prices are in United States Dollars.
You can subscribe to Prey with a monthly, yearly or bi-yearly commitment, for any number of devices you organization has (need to protect 100,000 devices? No worries! We've got you covered!)
Yearly commitments come at a 10% discount, while the bi-yearly period increases that discount to 20% . If you wish to subscribe with a longer commitment, feel free to contact our awesome sales team at sales@preyproject.com.
Payment methods
For our worldwide clients, we currently work with three payment methods: credit card, PayPal and wire transfers. Choose the one that works best for your organization, and if you have any questions on any of them, get in touch with our incredible support team at support@preyproject.com.
If your organization is located in the United States, you can also pay by cutting us a check; just let our sales team know, and they'll give you all the relevant information. The process for subscribing with a check is the same as for wire transfers.
Credit Card
Credit cards are by far the easiest, fastest and most reliable way to pay for your Prey subscription. Subscription renewals paid with Credit Card are processed automatically, but you can cancel your subscription at any time directly in your Prey panel.
PayPal
You can charge your Prey subscription directly to your PayPal account - for that, all you have to do is choose PayPal as a payment method at the moment of checkout. Subscription renewals paid this way will be renewed automatically at the end of the period, but you can cancel your subscription at any time.
Wire Transfer
If you don't have access to a credit card to pay for your subscription, or need to process it with a purchase order, just inform our sales team and they'll be happy to set your subscription up with payment via Wire Transfer. Please note that we're only able to process against an official purchase order, and any wire transfer fees charged by your bank must be included in the deposit. Subscriptions renewed with payment via Wire Transfer are renewed manually, and our team will contact you before the renewal is up.
ACH Transfer
If you're located in the United States, you can also set up an automatic ACH transfer for your subscription by selecting this option during checkout. This can take up to three days to validate, and we'll get in touch with you if there's any hiccup in the process. Renewals will be processed automatically, but you'll be notified 2 weeks prior to the subscription's renewal date, and once payment is authorized.
If you have any questions on any of our payment methods, or need to change your billing cycle, just contact our support team at support@preyproject.com - they'll be delighted to help you!
Happy hunting!