Prey Installation on macOS Catalina

Apple has just released Catalina, its latest OS version. The update comes with additional restrictions for app installations. Developers are now being asked to notarize their applications, which certifies that the app has been checked by Apple for malicious components. 

We are working on integrating this new process into our software to ensure Apple can notarize the application and review it without inconveniences.

To clarify, the software itself is still properly signed by us, as direct developers and has not been modified in any way that could have resulted in a false-positive malicious analysis.

This is, actually, an error/alert that indicates that the software is not ready for this new analysis process Apple has implemented, and thus can’t be reviewed.

In the meantime, new users who install Prey in Catalina, will have to follow a tiny step in order for the installation to go through seamlessly. Users who already have Prey installed and are just awaiting an update will not have any issues. 

Safely Open Prey on Your Mac 

When you try to install Prey on your mac, you will see an error message that will not allow you to open the app. 

Taken from Apple’s support page

In macOS Catalina and macOS Mojave, when an app fails to install because it hasn’t been notarized or is from an unidentified developer, it will appear in System Preferences > Security & Privacy, under the General tab. Click Open Anyway to confirm your intent to open or install the app.

The warning prompt reappears, and you can click Open.*

The app is now saved as an exception to your security settings, and you can open it in the future by double-clicking it, just as you can any authorized app.

*If you're prompted to open Finder: control-click the app in Finder, choose Open from the menu, and then click Open in the dialog that appears. Enter your admin name and password to open the app.

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